‘The first thing I look at is whether the staff are touching each other,’ Clive Schlee, chief executive of Pret since 2003, told the Telegraph in March last year. ‘Are they smiling, reacting to each other, happy, engaged? … I can almost predict sales on body language alone.’ What Pret has understood, and its competitors haven’t (or not yet), is how much money there is to be made from what radical left theorists have been referring to since the 1970s as ‘affective labour’. Work increasingly isn’t, or isn’t only, a matter of producing things, but of supplying your energies, physical and emotional, in the service of others. It isn’t what you make, but how your display of feeling makes others feel. This won’t be news to mothers, nurses and prostitutes, but the massive swelling of the service economy means that emotional availability can no longer be dismissed as women’s work; it must be seen as a dominant commodity form under late capitalism.
And it has to be real.
We are all politicians, now.
Ghostly fan and GMS subscriber Rob Fissmer studied architecture at RISD and later went on to work at one of the world’s most influential design stores, Moss, where he was also responsible for compiling our MG/M1 collaboration. Following his time at Moss, Fissmer settled into a position as the head of North American operations for Vitsœ, the UK company which produces the iconic 606 Universal Shelving System designed by Dieter Rams.
It’s a little known fact that we are devout admirers of everything Dieter Rams related. In an age of overabundance, both digital and physical, Rams’ designs speak volumes to the practice of living better, with less. Amazingly, Rams even managed to imbue his humble shelving system with this sensibility.
Fissmer recently re-located with his wife Elise Loehnen to Venice Beach, CA, where they have set up a unique “Vitsœ apartment” prominently featuring an array of 606 compositions. As a former DJ and lifelong vinyl collector, one could say that he is an ideal use-case for the system, which is not only flexible and movable, but perfectly suited for vinyl storage.
We asked Rob to some share some of his insights on Rams, eclectic possessions, and organizing your vinyl by color. His answers after the jump.
A good book is an education of the heart. It enlarges your sense of human possibility, of what human nature is, of what happens in the world. It’s a creator of inwardness.
Susan Sontag (via curiositycounts)
Boarding the ‘L’, probably along Wabash, c.1907, Chicago.
Interesting note: 5th Ave is in Garfield Park, and stands alone as a numbered street. There is no 4th or 6th Ave…It was named such to boost development in the neighborhood, and to give it a sort of cache like 5th Ave in New York.
- MYTH - Immigrants don’t pay taxes
All immigrants pay taxes, whether income, property, sales, or other. As far as income tax payments go, sources vary in their accounts, but a range of studies find that immigrants pay between $90 and $140…
one of the greatest and most intense live performances ever.
My heart tells me that Lou is tearing up at the end.
Lou Reed & Antony - Candy Says - Lou Reed’s Berlin
Happy Birthday Lou Reed! I hope your day feels like the appreciative smile you give Antony at the end of this video.
This morning’s “goosebump moment.” Wow.
Maria Minerva - Another Time and Place
VOID SPACE / HINGED SPACE HOUSING IN FUKUOKA, JAPAN, 1991
The explanation for this effect returns us to the benefits of not being able to pay attention. The stupor of alcohol, like the haze of the early morning, makes it harder for us to ignore those unlikely thoughts and remote associations that are such important elements of the imagination. So the next time you are in need of insight, avoid caffeine and concentration. Don’t chain yourself to your desk. Instead, set the alarm a few minutes early and wallow in your groggy thoughts. And if that doesn’t work, chug a beer.
Jonah Lehrer on why being sleepy and drunk is great for creativity. Lehrer’s must-read new book, Imagine: How Creativity Works, comes out in March and is now available on pre-order. (via curiositycounts)
I’m very excited to announce that we’ve officially launched Sherpaa.
Who it’s for: Currently it’s for tumblr’s employees. In the near future, we’ll be signing up other NYC-based companies.
Why: When you’re sick or hurt, figuring out exactly who and what you need and when you need it is difficult. You need an accessible, friendly doctor you can call and email 24/7 who will either solve the problem right then and there or guide you to the highest quality, health professionals with the best personalities who will provide exactly the care you need.
Our wonderful friends at tumblr are our first clients. And that means that all of tumblr’s employees can now email or call our doctors (or Guides as we call them) 24/7 when they have a health concern or question. Our Guides are well connected, in-the-know local doctors. Sometimes they can solve everything for you right away, and other times they’ll collaborate with other New York City specialists to arrange the most appropriate care for you. They make your health simple. And that’s our mission.
We’re starting slow. We’re focusing on working exclusively with tumblr for a while and will soon be signing up other NYC-based companies. If you’re interested in joining Sherpaa, please do let us know.
I’ve been quite busy for the past few months getting Sherpaa started. This is the next big phase of my life. And I’m super proud of it. It’s a service designed and built by us at The Future Well. We’re doing wonderful things and I’m a happy, happy guy.
Psyched to be a part of this
Aw, maaaaan. We want a Sherpaa Guide!